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A Study on the Moderating Effects of Professional Ability of Consultants between Success Factors of Social Enterprises and Performance

사회적 기업의 성공요인과 성과에 있어 컨설턴트 전문역량의 조절효과에 관한 연구

  • Lee, Seung-Hee (Dept. of Business Administration, Kumoh National Institute of Technology) ;
  • Lee, Jong-Seung (Graduate School of Consulting, Kumoh National Institute of Technology) ;
  • Jung, Goosang (School of Industrial Engineering, Kumoh National Institute of Technology)
  • Received : 2013.04.01
  • Accepted : 2013.04.20
  • Published : 2013.04.28

Abstract

The purpose of this study is to analyze the effect of controlling consulting service quality in relation to the factors of success and performances of the social enterprises. In order to achieve the objective of this study, securement of market competitiveness, entrepreneurship and network activity was defined to be the factors of success and the research model and hypothesis was set according to the theoretical basis of the factors of success, performances and the quality of consulting services. The results showed that first, securement of market competitiveness, entrepreneurship and network activities as factors of success all had significant effects on performances pertaining to both profit-making and public interest, having great influence on the securement of market competitiveness of the social enterprises. Secondly, as a result of analyzing the effects of controlling the quality of consulting services in relation to the relationship between the factors of success and management performances of the social enterprises, network activity showed to have significant effect on performances pertaining to both profit-making and public interest. Through this study, the importance and the necessity of the improvement of consulting services and network activities of social enterprises were highlighted and the necessity of a new consulting principle in the consulting industry that can be specialized to social enterprises is proposed.

Keywords

Social enterprises;Professional Ability of Consultants;Securement of market competitiveness;Entrepreneurship;Network activity

Acknowledgement

Supported by : 금오공과대학교