A Study on the Relief Service Promotion Plan for Natural Disaster Victims

자연재해 이재민의 구호서비스 증진방안에 관한 연구

  • 서정표 (연세대학교 토목공학과, 소방방재청 방재관리국) ;
  • 조원철 (연세대학교 토목공학과)
  • Received : 2013.08.26
  • Accepted : 2013.09.10
  • Published : 2013.09.30


Recently, 'Government 3.0' has become the topic since the inauguration of the new government. According to Government 3.0 Promotion Master Plan, this means providing bilateral customized administrative service based on the values of opening-up, sharing, and cooperation for the individuals of the people. Currently, if disaster victims, who have private property damaged by natural disasters such as typhoon and torrential rain, want to receive disaster relief service supports such as financial support, tax cut, reduction in electric and communication charges, they have to visit each of applicable organizations and apply for the relief service supports. The application forms and procedures are so diverse and complex that disaster victims undergo many discomforts. So this thesis established the solution of residents' discomforts and the providing of practical benefits through disaster victims' one stop application for service as the research objective. Accordingly, the solution plan was concretely presented through preparing the relief service promotion strategies comprising the establishment of administrative service supporting system and the preparation of legal and institutional device, the establishment of computing system for one stop service and the reinforcement of general publicity for successful promotion of cooperation projects.