Smart Work: Blurring Work/Nonwork Boundaries and its Consequences

스마트워크: 희미해진 업무/비업무 경계 그리고 그 결과

  • 오상조 (동양미래대학교 e-비즈니스과) ;
  • 김용영 (건국대학교 경영학과) ;
  • 이희진 (연세대학교 국제학대학원)
  • Received : 2013.01.01
  • Accepted : 2013.01.22
  • Published : 2013.01.31


The interests in alternative office systems and solutions (called smart work in Korea) are growing. With the lens of boundary theory, this paper tries to understand the nature of work/nonwork boundaries which smart work will be expected to blur. Boundary theory provides permeability, boundary strength, and interference as its key concepts and an empirical study is performed about the individual perception on those concepts. The result of the survey from telecommuters and/or smart work center users at the Company K shows that they perceive work/nonwork permeability, boundary strength, and interference are asymmetric. The result suggests that asymmetric nature of the work/nonwork boundaries should be taken into account when alternative office systems are brought into use.


Supported by : 동양미래대학교