A Study on Developing the Guideline for CHI Reference Service

소비자건강정보(CHI) 참고서비스 가이드라인 개발에 관한 연구

  • Received : 2013.05.20
  • Accepted : 2013.06.27
  • Published : 2013.06.30


Because of increased concern regarding health and well-being, interest in consumer health information (CHI) has also increased, leading to a growing number of health-related websites. As a result, research has shown that public libraries are experiencing an increased demand for CHI-related reference services. The task of providing these services then falls on the public reference librarian, who is often untrained and inexperienced in this area. Therefore, improvements to how public libraries provide CHI reference services effectively are needed. This study analyzed the previous research at home and abroad, and developed CHI reference guidelines for public librarians. Guidelines developed in this study went through a verification process utilizing expert advice and a survey of public librarians.


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