Study on Effect of Characteristics of Financial Professionals on Knowledge Sharing, Job Satisfaction, and Firm Innovation

금융업 종사자의 특성이 지식공유, 직무만족, 기업혁신에 미치는 영향 분석 연구

  • 조휘형 (김포대학교 e비즈니스과)
  • Received : 2013.07.31
  • Accepted : 2013.10.20
  • Published : 2013.10.28


This study is intended to identify the relationship between antecedents and performance factors that affect the knowledge-sharing of financial professionals. In order to accomplish the objective, antecedents were established as 'disposition to trust', 'subjective norm', and 'knowledge-sharing willingness' in the personal aspect, and 'trust in peers' and 'management support' in the organizational aspect. As performance factors, 'job satisfaction' and 'firm innovation' were established, and a research model was presented. Empirical analysis was done on the research model using collected questionnaires from 185 financial professionals. The research findings are as follows. First, disposition to trust of financial professionals has a positive effect on their knowledge-sharing. Second, trust in peers and management support have a positive effect on their knowledge-sharing. Among the antecedents, trust in peers has the strongest effect on their knowledge-sharing. Third, knowledge-sharing of financial professionals has a positive effect on their job satisfaction and firm innovation.


Financial Professionals;Knowledge Sharing;Job Satisfaction;Firm Innovation


Supported by : 김포대학교