An Information System Audit Model for IT Outsourcing Operation

IT 아웃소싱 운영을 위한 정보시스템 운영감리 모형

  • 김희완 (삼육대학교 컴퓨터학부) ;
  • 정준 (현대자동차 CSPI) ;
  • 김동수 (건국대학교 정보통신대학원) ;
  • 이혜경 (용인송담대학교 컴퓨터게임과) ;
  • 한기준 (건국대학교 컴퓨터공학부)
  • Received : 2012.10.12
  • Accepted : 2012.11.10
  • Published : 2012.12.31


Information system operation principles were recently established in order to provide high quality service and efficient operation audit of IT outsourcing. Operation managements are done based on these principles. Therefore, information operating management process, which refers to itself, is established. Information system operation audit requires a constant audit regularly, which is different from construction/development audit that is done only once. As operating management process changes, operation audit guidelines should be updated and improved. Therefore, this paper proposes IT outsourcing operation audit model with IT outsourcing achievement management as a focus. IT service domain was referred in order to propose information system operation audit model and check lists, which are based on IT outsourcing operation managements such as planning, making strategies, contract, service, and management. The deduced audit model and check lists verified suitability of the proposed model by experts' survey.