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Developing the Design Strategies for Innovation of e-Government Websites : An Empirical Investigation

전자정부 웹사이트 혁신을 위한 디자인 전략의 개발 : 실증 연구

  • 임세헌 (상지대학교 경영정보학과)
  • Received : 2012.09.19
  • Accepted : 2012.11.14
  • Published : 2012.12.31

Abstract

Korean government is providing a Internet-based government services to people. One of the main concerns of the government for implementing e-government services is to increase the sustainable use of the people. Therefore, management and development of e-government Web site is an important issue. In particular, it is an important to the government policy for reinforcing satisfaction and trust of the usage of e-government services. Thus, the Web site design is an important issue to consider for increasing usage of e-government services. Therefore, studies of e-government Web site design suggested an important implication to spread for continual usage of e-government services. In this study, we investigated relationships among the design factors of e-government Web site, trust, and satisfaction. The results of this study will provide useful suggestions for developing design strategies for continual adoption of e-government services.

Keywords

e-government services;design;satisfaction;trust;classical aesthetics;expressive aesthetic

Acknowledgement

Supported by : 상지대학교