A Study on the Model of Multicultural Services in Public Libraries

공공도서관의 다문화서비스 모형 개발에 관한 연구

  • 양수연 (아이코리아 정보센터 도서실) ;
  • 차미경 (이화여자대학교 사회과학대학 문헌정보학과)
  • Received : 2011.01.17
  • Accepted : 2011.01.31
  • Published : 2011.02.28


The purpose of this study was to establish core elements required for the implementation of multicultural library services, to analyze the features of each element, and to develop a model of effective multicultural library services. This model was aimed to improve multicultural services and programs currently managed on a short-term basis by public libraries in Korea and help those libraries develop more systematic and long-term multicultural services. To proceed with this study, the literature review, a case study and a survey(the exploratory factor analysis, T-test and ANOVA analysis) were conducted. In this study, it is found that more effective operation of multicultural services in public libraries requires cooperation and integration with not only other libraries and related social and educational institutions in a community, but also international network. Based on this idea, the model of operating multicultural services in public libraries in Korea was proposed in this study.


Public Library;Multicultural Services;Multicultural Libraries;Multicultural Service Model;Multicultural Library System


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