A Case Study of the CDRS for Effective Operation of Collaborative Digital Reference Service in Korea

국내 협력형디지털정보봉사의 효율적 실행을 위한 CDRS의 사례연구

  • 배순자 (전주대학교 사회과학부 문헌정보학)
  • Received : 2011.01.16
  • Accepted : 2011.02.09
  • Published : 2011.02.28


This paper aims to seek ways of optimizing the operations of Collaborative Digital Reference Service(CDRS) in Korea. CDRS tries to specialize the reference service through world-wide collaborative service. In this study seven international CDRS services including "QuestionPoint" operated by ALA and one national service, "Ask a Librarian" by the National Library of Korea were surveyed. A focused analysis of CDRS in Korea shows not only a sharp increase in use by the public, but also much application in research and academic activities by university students and workers.


Collaborative Digital Reference Service;Digital Information Service;Global Network;QuestionPoint;Specialized Information Service


Supported by : 전주대학교


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