Job Analysis of Hospital Administrator Based on the DACUM Method

DACUM 법에 의한 병원행정사 직무분석

  • Yoo, Hyeong-Sik (Department of Health Administration, Kyungbuk College) ;
  • Kim, Young-Hoon (Department of Healthcare Administration, Eulji University) ;
  • Kim, Key-Hoon (Department of Health Administration, Kyungbuk College)
  • 유형식 (경북전문대학 보건행정과) ;
  • 김영훈 (을지대학교 의료경영학과) ;
  • 김기훈 (경북전문대학 보건행정과)
  • Received : 2011.02.07
  • Accepted : 2011.03.12
  • Published : 2011.03.30


The purpose of this study was to analyze of hospital administrator based on the DACUM(Developing A Curriculum) method. The contents of this study were to extract the duties, tasks consisting of job of hospital administrator and to investigate levels of importance, difficulty, frequency and entry level on each task, and to make out a job model of hospital administrator. A DACUM committee was composed to analyze job of hospital administrator and the committee members were total 9, a facilitator, 7 hospital administrator and a recorder. The major findings of this study were as the followings; first, duties in job of hospital administrator were total 13, which were organization of hospital administration affairs, health insurance review & assessment, general affairs, personnel management, hospital planning & management, medical quality improvement, hospital financial affairs, logistics management, facilities management, computerized system management, education & study supports, medical staffs' perceptions of service quality both directly and indirectly through their perceptions of patient orientation. These findings implied that HPWS would be a way of survival in drastically changing hospital environments.