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The Effect of Emotional Intelligence on Organization Communication Satisfaction and Job Satisfaction

간호사의 감성지능이 조직커뮤니케이션 만족과 직무만족도에 미치는 영향

  • Received : 2011.11.16
  • Accepted : 2011.12.13
  • Published : 2011.12.31

Abstract

The purpose of this study was to investigate the relationship among emotional intelligence, organizational communication satisfaction and job satisfaction. The subjects were 150 nurses who work for a university hospital in Seoul. The data were collected using self-report questionnaire and analyzed using the SPSS Win 17.0 program. In result, The degree of emotional intelligence was order to regulation of emotion, use of emotion, other's emotion appraisal, self emotion appraisal. Job satisfaction were significantly correlation between emotional intelligence and organizational communication satisfaction. And The higher job satisfaction was showed the higher emotional intelligence and organizational communication satisfaction. Therefore, To increase job satisfaction will be work out a strategy highly emotional intelligence and organizational communication satisfaction. It is need to improve the nurse's organizational satisfaction and base on the program development.

Keywords

Emotional intelligence;Organizational communication satisfaction;Job satisfaction

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