The Influences on Self-Efficacy to Quality of Mobile Financial Information Systems

자기효능감이 모바일 금융 정보 시스템 품질에 미치는 영향

  • 이장형 (대구대학교 경상대학 회계세무학부) ;
  • 김종원 (한국화재보험협회)
  • Received : 2011.07.06
  • Accepted : 2011.12.12
  • Published : 2011.12.31


The rapid pace of adoption of mobile handsets has created new mobile financial services. The success of mobile financial information systems will depend on consumer self-efficacy and a sound business model. Self-efficacy has been described as the belief that one is capable of performing in a certain manner to attain certain goals. This is directly related to consumer behavior, but it also affects consumer behaviors indirectly through its impact on goals. And self-efficacy influences the challenges that people take on as well as how high they set their goals. The objective of the study to investigates the effect of self-efficacy on mobile financial information systems. In order to do that, self-efficacy, mobile financial information systems reliability, mobile financial information systems use intensity are conceptualized by survey questionnaire. Our empirical analysis based on 462 survey data shows that self-efficacy effects on mobile financial information systems quality. In addition we also found that self-efficacy effects on mobile financial systems reliability and usage intention. And we found that mobile financial information systems reliability effects on mobile financial systems use intention. And we also found that mobile financial information systems usage intention effects mobile financial systems quality.


Self-Efficacy;Mobile Financial Information Systems;Mobile Financial Systems Reliability;Mobile Financial Systems Usage Intention;Mobile Financial Systems Quality


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