Case Study for Crisis Management by Taking Advantage of Effective Knowledge Management Strategy

위기극복을 위한 효과적 지식관리 전략에 관한 사례연구

  • 이건창 (성균관대학교 경영학부)
  • Received : 2010.11.10
  • Accepted : 2010.12.20
  • Published : 2010.12.01


Companies always competing with rivals in global market ought to cope with various kinds of crises coming from substitutes, new technologies, changing consumer tastes, and government regulations, etc. In this sense, it is highly required that companies should always remain well-prepared for crisis management. Nevertheless, many companies still lack detailed and well-guided strategies about how to handle crisis. This study proposes a case study to propose an effective crisis management by using knowledge management. Cases analyzed by this study are concerned with Daewoo International Corporation ( and Decoline ( where crises have been successfully overcome by using effective knowledge management strategies, and company performance reached sustainable level.


Supported by : 성균관대학교