The Influence of Environmental Factors on Knowledge Sharing and Performance in Travel Agency

여행사의 지식공유 환경요인이 지식공유와 성과에 미치는 영향에 관한 연구

  • Received : 2010.09.01
  • Accepted : 2010.09.20
  • Published : 2010.09.01


Knowledge is fundamental asset for firms in the contemporary economy. Organizations are attempting to leverage their knowledge resources by employing knowledge management. However, a large number of KM initiatives fail due to the ignoring of human factors. We adopt theoretical framework and augment it with extrinsic variables, individual, organizational, and systematic factors that are believed to influence knowledge sharing and outcome of travel agency.