Next Generation Knowledge Management A Process Integrated Model of Knowledge Asset Utilization

업무-지식 통합기반의 차세대 지식경영 모델

  • 손정훈 (서울시립대학교 경영학과) ;
  • 서경란 (기업은행 경제연구소)
  • Received : 2010.03.09
  • Accepted : 2010.03.23
  • Published : 2010.06.01


Despite the well accepted necessity and importance of knowledge management, cases of successful knowledge management are not easy to find. With a case study of a Korean organization, this research introduces an integrated knowledge management model, in which knowledge and work processes are combined to improved knowledge performance. Knowledge-work process integration facilitates knowledge asset creation, transfer, and utilization, through which inefficiencies in knowledge utilization may be removed and knowledge contribution to business performance may be enhanced. Knowledge-work process integration may further be aligned with innovation processes, enabling systematic and continuous knowledge based process innovation.


Supported by : 서울시립대