A Mediating Effect of Psychological Empowerment on the Relationship between Top Executives' Servant Leadership Level Perceived by Social Workers and Organizational Citizenship Behavior(OCB)

사회복지사가 인식한 최고관리자의 서번트 리더십 수준과 조직시민행동 간의 관계에서 심리적 임파워먼트의 매개효과

  • Received : 2010.01.25
  • Accepted : 2010.03.22
  • Published : 2010.05.31

Abstract

The main objective of this study is to examine a mediating effect of psychological empowerment on the relationship between top executives' servant leadership level perceived by social workers and OCB. The subjects of this study were 375 social workers at 67 social welfare organizations in Young-nam area. The three variables: top executives' servant leadership, psychological empowerment, and OCB were measured by self-report questionnaires. In addition, this study adopted structural equation model analysis to examine the relationships among the variables. Main results are as follows: First, top executives' servant leadership level perceived by social workers has positive effected on OCB and psychological empowerment. Second, psychological empowerment has positive effected on OCB. Finally, psychological empowerment on the relationship between top executives' servant leadership level perceived by social workers and OCB has played a partial mediating role. The results of this study suggest that administrators of social welfare organizations need to exert servant leadership to generate OCB of social welfare organizations.