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Factors Depending on the Possibility to Prevent Elective Operation Cancellation using Medical Record

보건정보를 활용한 수술취소 예방가능 여부 요인에 관한연구

  • Lee, Mi-Jung (Department of Public Health, The Graduate School of Public Health and Welfare Konyang University) ;
  • Lee, Moo-Sik (Department of Preventive Medicine, College of Medicine, Konyang University) ;
  • Ahn, Sang-Yoon (Department of Hospital Management konyang University) ;
  • Kim, Yong-Ha (Department of Hospital Management konyang University) ;
  • Kim, Kwang-Hwan (Department of Hospital Management konyang University)
  • 이미정 (건양대학교 보건대학원) ;
  • 이무식 (건양대학교 예방의학교실) ;
  • 안상윤 (건양대학교 병원관리학과) ;
  • 김용하 (건양대학교 병원관리학과) ;
  • 김광환 (건양대학교 병원관리학과)
  • Published : 2010.01.31

Abstract

The study was conducted on a total of 146 patients who cancelled planned surgeries at a University Hospital located in Daejeon for one year from Jan., 1 to Dec., 31, 2007 with the purpose of minimizing cancellation ratio of planned surgeries and thereby improving hospital management reasonably and raising service satisfaction. Participants in this study consisted of 56.8% of male patients and 43.2% of female patients, with a higher proportion of female than male patients. The causes of cancelled planned surgeries were classified into controllable and uncontrollable cases. 60.0% of the cases that cancelled planned surgeries were classified into controllable cases based on the classification of surgical risk. From these findings, the study proposes that researchers and hospital managers establish policy directions to reduce and improve surgery cancellation ratio.

Keywords

Operation;Hospital management;Satisfaction

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