Understanding the Adoption of T-Commerce in Telecommunications-Broadcasting Convergence Environment

통신 방송 융합 환경에서의 T-Commerce 수용 모델에 관한 연구

  • 안중호 (서울대학교 경영대학) ;
  • 김은진 (서울대학교 정보통신경영연구센터) ;
  • 박철우 (서울대학교 경영연구소)
  • Received : 2008.11.11
  • Accepted : 2009.03.31
  • Published : 2009.06.01


Telecommunications-broadcasting convergence in the domain of IT is a representative phenomenon that is expected to provide the saturated existing markets with a new source of profit. Especially, T-Commerce combines familiarity of TV and immediacy of the Internet which are expected to cover all the users familiar with each media and expand the existing commercial transactions. Telecommunications-broadcasting convergence in Korea, however, is focusing on technical and regulatory aspects so that research on the real users is not up to the mark yet. This is the most fundamental problem in hampering growth in the corresponding service and market. Thus, we are proposing an adoption model on T-Commerce to rapidly expand the convergence service through understanding the potential users. Perceived utilitarian and hedonic values, perceived interactivity, media substitution and personal innovativeness have been examined as the factors influencing the users' intention to adopt a new convergence service. As a result of empirical analysis, it is verified that perceived utilitarian and hedonic values and personal innovativeness directly influenced the users' intention to adopt whereas perceived interactivity had indirect affect on them. T-Commerce service providers should not only emphasize on the benefit that the older media could not provide the users with, but also provide them with more pleasure and entertaining experience during the course of satisfying the users' needs to distinguish T-Commerce from the other existing media.


Supported by : 정보통신연구진흥원