DOI QR코드

DOI QR Code

Effect of QUMR to Job Attitude and Job Performance

노사관계의 질이 직무태도와 직무성과에 미치는 영향

  • Published : 2009.03.28

Abstract

The main purpose of this study is to examine the effect of QUMR to job attitude and job performance from a industrial relations management point of view. Concretely, it is confirmed whether there are effects of QUMR to organizational commitment, turnover intention and job performance of employee and whether there is a moderating effect of union membership status between QUMR and organizational commitment, QUMR and turnover intention, QUMR and job performance of employee. As a result of this study, firstly, there is a positive effect of QUMR to organizational commitment. Secondly, QUMR effects to turnover intention negatively. Thirdly, QUMR effects to job performance positively. Lastly, there is no moderating effect according to union membership status. On the basis of these study results, I suggested alternatives of business strategy for effective industrial relations management.

Keywords

QUMR(The Quality of Union-Management Relations);Job Attitude;Job Performance;Organizational Commitment;Turnover Intention;Union Membership Status

References

  1. 삼성경제연구소, "협력적 노사관계와 기업성과", 제658호, pp.1-23, 2008.
  2. 전국경제인연합회, "노사관계에 관한 주한 외국기업인 인식조사", Issue Paper, 통권 제108호, pp.1-23, 2008.
  3. IMD, http://www.imd.ch, 2008.
  4. 전국경제인연합회. "노사관계에 관한 국민인식 조사 보고서", pp.1-21, 2007.
  5. 김동배, 오계택, "노사관계 국민의식조사 보고서", 한국노동연구원, pp.1-55, 2008.
  6. J. T. Dunlop, Industrial Relations System, Southern Illinoise University Press, pp.4-6, 1958.
  7. C. Kerr and J. T. Dunlop, Harbison F. & Myers, C. A., Industrialism and Industrial Man, Harvard University Press, p.131, 1980.
  8. D. Q. Mills, Labor-Management Relations, 2nd ed., New York: McGraw-Hill Book Co., pp.177-179, 1982.
  9. D. O. Kaldenberg, B. W. Becker, and A. Zvonkovic, "Work and Commitment among Young Professionals: A Study of Male and Female Dentists," Human Relations, Vol.48, No.11, pp.1355-1377, 1995. https://doi.org/10.1177/001872679504801106
  10. P. C. Smith, L. M. Kendall, and C. L. Hulin, Measurement of Satisfaction in Work and Retirement, Chicago Rand McNally, 1969.
  11. F. Luthans, OB, McGraw Hill, 1998.
  12. W. Hom, R. Katerberg, and C. L. Hulin, "Comparative Examination of Three Approaches to the Prediction of Turnover," Journal of Applied Psychology, pp.280-290, 1979(6). https://doi.org/10.1037/0021-9010.64.3.280
  13. W. Hom, R. Katerberg, and C. L. Hulin, Comparative Examination, and R. T. Mowday, L. W. Porter and R. M. Steers, Employee Organizational Linkage: The Psychology of Commitment, Absenteeism and Turnover, New York: Academy Press, 1982.
  14. 장석인, "한국주재 독일․영국 다국적 기업이 노사갈등 전략이 직무태도에 미치는 영향에 관한 연구", 국제지역연구, 제11권, 제2호, pp.286-313, 2007.
  15. H. A. Angle and J. L. Perry, "Dual Commitment and Labor Management Relationship Climate," Academy of Management Journal, Vol.29, pp.31-49, 1986. https://doi.org/10.2307/255858
  16. 정연앙, 손일상, 최재환, "임금만족이 조직몰입에 미치는 영향에 관한 연구 - 노조가입 여부를 중심으로 -", 인사관리연구, 제13권 제1호, pp.87-106, 2003.
  17. R. P. Steel and N. K. Ovalle, "A Review and Meta-Analysis of Research on the Relationship between Behavior Intention and Employee Turnover," Journal of Applied Psychology, Vol.69, pp.673-689, 1984. https://doi.org/10.1037/0021-9010.69.4.673
  18. 이상민, "협력적 노사관계가 사업장 기술혁신에 미치는 영향: 호울드-업 문제를 중심으로," 한국인사.조직학회 2005년도 하계통합학술연구발표회 발표논문집, pp.75-89, 2005.
  19. 조준모, 김기승, "노동조합의 파업이 기업성과에 미치는 효과에 관한 동태적 분석: 패널자료 분석", 한국경제연구, 제17권, 제12호, pp.5-40, 2006.
  20. 박성준, "우리나라의 노사관계가 국내 외국인 직접 투자에 미치는 영향에 관한 연구", 2005경제학공동학술대회발표논문집, pp.1-14, 2005.
  21. 노용진, "노사관계와 혁신적 인사제도의 도입", 산업관계연구, 제16권, 제1호, pp.69-93, 2006.
  22. S. R. Rhodes and R. M. Steers, "Conventional vs. Worker Owned Organizations," Human Relations, Vol.34, pp.1013-1035, 1981. https://doi.org/10.1177/001872678103401201
  23. J. E. Martin, "Dual Allegiance in Public Sector Unionism: A Case Study," International Review of Applied Psychology, Vol.30, pp.245-259, 1992. https://doi.org/10.1111/j.1464-0597.1981.tb00141.x
  24. M. P. Miceli and P. W. Milvey, "Consequences of Satisfaction with Pay System: Two Field Studies," Industrial Relations, Vol.39, pp.62-87, 2000.
  25. N. Rosen, L. Greenhalgh, and J. C. Anderson, "The Cognitive Structure of Industrial/Labor Relationships," International Review of Applied Psychology, Vol.30, pp.217-234, 1981. https://doi.org/10.1111/j.1464-0597.1981.tb00139.x
  26. R. T. Mowday, L. W. Porter, and R. M. Steers, Employee-Organization Linkage: The Psychology of Commitment, Absenteeism, and Turnover, New York: Academic Press, 1982.
  27. N. J. Allen and J. P. Meyer, "The Measurement and Antecedents of Affective Continuance, and Normative Commitment to the Organization," Journal of Occupational Psychology, Vol.63, pp.1-8, 1990. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x
  28. R. T. Mowday, R. M. Steers, and L. W. Porter, "The Measurement of Organizational Commitment," Journal of Vacational Behavior, Vol.14, pp.224-247, 1979. https://doi.org/10.1016/0001-8791(79)90072-1
  29. A. Van de Ven and D. Ferry, Measuring and Assessing Organizations, A Wiley Intersciences Pub, 1980.