An Implementation of Travel Information Service Using VoiceXML and GPS

VoiceXML과 GPS를 이용한 여행정보 서비스의 구현

  • 오재규 (서강전문학교 정보통신과) ;
  • 김선형 (순천향대학교 정보기술공학부)
  • Published : 2007.12.31

Abstract

In this paper, we implement a distributed computing environment-based travel information service that can use web(internet) and speech interface at the same time and can apply location information, using voice and web browser-based VoiceXML and GPS, to escape the limitations of traditional web(internet)-based travel information services. Because of IVR(Interactive Voice Response) of traditional call center has operated to a pre-installation scenario, it takes much a service time and has the inconveniences that must repeat speech recording according to the revised scenarios in case change response contents. However, suggested VoiceXML and GPS-based travel information service system has advantages that reorganization of system setups is easy, because it consists of the method to update server after make individual conversation scenarios by file format(document), and can provide usefully various travel information in environmental restriction conditions such as the back regions environment, according as our prototype find user's present location using GPS information and then provide various travel information service by this information.

Keywords

VoiceXML;Travel Information Service;HCI