A Study on Factors to affect Performance Satisfaction of Comprehensive Child Care Services of Child Care Center Workers

보육시설종사자의 포괄적 보육서비스 수행 만족도에 영향을 미치는 요인 연구 -지역사회자원과의 연계를 중심으로-

  • 박미정 (부산정보대학 사회복지과)
  • Received : 2007.12.07
  • Accepted : 2007.12.20
  • Published : 2007.12.31


The objective of this study was to examine factors that affect service linkage and Satisfaction of Comprehensive child care services through Community resources linkage. The subjects were 370 child care center workers providing child care services in Busan. The results showed that: First, in personal factors, maintenance of service interchange for maintenance of relationship with other facilities had significant effect on the satisfaction level, Second, in the case of organizational factors, closeness with linkage facility, sufficient business capital, positiveness for linkage, and preparedness of internal provisions for linkage had significant effect on the satisfaction level. Third, in the case of environmental factors, proximity with linkage agencies, level of environment fostering, and level of cooperation with linkage agencies had significant influence.


Supported by : 부산대학교