A Framework of Factors Affecting ASP Effectiveness

ASP 효과에 영향을 미치는 요인

  • 문용은 (신라대학교 e-비즈니스학과)
  • Published : 2006.06.01


Several studies have investigated the success of ASP(Application Service Provider) from various perspectives. This study, thus, investigated factors affecting ASP effectiveness in various literature relevant ASP and outsourcing. By applying the basic ideas of the IS success model, this study proposes a research model of the factors affecting the success of ASP, in term of internal factors(Top Management Involvement, User Participation, IS Maturity) and external factors(Transaction Reliability, Service Reliability, System Trust Security). The proposed model is expected to help both researchers and practitioners extend their understanding of the success factors of the ASP effectiveness.


ASP(Application Service Provider);Outsourcing;Effectiveness