- Volume 13 Issue 2
SCM becomes the key information systems in small and medium enterprises followed by ERP. One of the critical success factors for successful implementation of SCM is to develop a performance measurement framework. Previous study, however, shows that there are not appropriate performance measurements for small and medium enterprises. The purpose of this study is to develop a SCM performance measurement for small and medium enterprises. Based on the analysis of previous studies, a performance framework and measurement are developed. A case study has been conducted to validate a framework. The results show that a framework is valid, but needs to be improved. Using a framework, more successful implementation of SCM would be expected.
SCM;Performance Measurement;Small and Medium Enterprises