An Exploratory Study on Developing SCM Performance Measurements in Small and Medium Enterprises

중소기업 SCM 성과측정지표 개발에 관한 탐색적 연구

  • 김진수 (중앙대학교 사회과학대학 상경학부) ;
  • 김대진 (중앙대학교 대학원 경영학과)
  • Published : 2004.12.01


SCM becomes the key information systems in small and medium enterprises followed by ERP. One of the critical success factors for successful implementation of SCM is to develop a performance measurement framework. Previous study, however, shows that there are not appropriate performance measurements for small and medium enterprises. The purpose of this study is to develop a SCM performance measurement for small and medium enterprises. Based on the analysis of previous studies, a performance framework and measurement are developed. A case study has been conducted to validate a framework. The results show that a framework is valid, but needs to be improved. Using a framework, more successful implementation of SCM would be expected.