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A Study on ISO 9001:2000 for Scientific and Technological Information Service

과학기술 정보유통 품질경영시스템 (ISO 9001:2000)에 관한 연구 - 한국과학기술정보연구원의 ISO 9001:2000 인증 사례 연구 -

  • 김상국 (한국과학기술정보연구원(KISTI) 정보표준화실) ;
  • 서태설 (한국과학기술정보연구원(KISTI) 정보표준화실) ;
  • 이재광 (한남대학교 컴퓨터공학과)
  • Published : 2004.09.01

Abstract

The revolution of information in information society innovates a lot of business processes. and the renewed processes contribute new paradigms of the 21th century. As one of the revolutions, ISO 9000 becomes a standard for developing efficient quality management systems which provide any-time and any-where environments satisfying customer needs. Thus, it becomes important to research on quality management systems for improving quality in information flowing and service domain. In this paper, we describe the applicable direction and the case study of ISO 9001 : 2000 which establishes quality management systems in the domain and hope to help for the Quality enhancement.

Keywords

ISO(International Organization for Standardization) Scientific and Technological Information;Scientific and Technological Information;QMS

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