A Study on the Performance and Acceptance of Knowledge Management System By Considering Knowledge Circulation Process and Knowledge Schema

지식순환과정과 지식스키마를 고려한 지식경영시스템 성과 및 수용에 관한 연구

  • 이건창 (성균관대학교 경영학부) ;
  • 노정란 (성균관대학교 문헌정보학부)
  • Published : 2002.09.01


Recently, a great deal of corporations have adopted knowledge management system with eagerness to enhance the company competitiveness. However, since the main feature of knowledge management system is not just a simple information system but another entity creating intangible assets tailed "knowledge", we need to develop a new approach to investigating the performance and acceptance of knowledge management systems from a perspective allowing knowledge-sensitive constructs. In this regard, we develop new constructs like knowledge schema and several knowledge circulation-related activities. As a research model, we adopt a famous technology acceptance model or TAM by Davis (1989), and extend it into incorporating knowledge schema. With the statistically valid and usable questionnaire survey data collected from 886 respondents in a big corporation typically using knowledge management system, we induced a robust result empirically, saying that knowledge schema and knowledge circulation activities are valid determinants of performance and acceptance of knowledge management systems.


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