DOI QR코드

DOI QR Code

A Study on the Performance and Acceptance of Knowledge Management System By Considering Knowledge Circulation Process and Knowledge Schema

지식순환과정과 지식스키마를 고려한 지식경영시스템 성과 및 수용에 관한 연구

  • 이건창 (성균관대학교 경영학부) ;
  • 노정란 (성균관대학교 문헌정보학부)
  • Published : 2002.09.01

Abstract

Recently, a great deal of corporations have adopted knowledge management system with eagerness to enhance the company competitiveness. However, since the main feature of knowledge management system is not just a simple information system but another entity creating intangible assets tailed "knowledge", we need to develop a new approach to investigating the performance and acceptance of knowledge management systems from a perspective allowing knowledge-sensitive constructs. In this regard, we develop new constructs like knowledge schema and several knowledge circulation-related activities. As a research model, we adopt a famous technology acceptance model or TAM by Davis (1989), and extend it into incorporating knowledge schema. With the statistically valid and usable questionnaire survey data collected from 886 respondents in a big corporation typically using knowledge management system, we induced a robust result empirically, saying that knowledge schema and knowledge circulation activities are valid determinants of performance and acceptance of knowledge management systems.

References

  1. California Management Review v.40 no.3 The Role of Tacit Knowledge in Group Innovation Leonard,D.;S.Sensiper https://doi.org/10.2307/41165946
  2. 23rd HICSS'90 v.4 Hypermedia Knowledge Management for Intelligent Organizations Minch,R.P.
  3. 24th HICSS'91 v.4 Distributed Artificial Intelligence for Multi-Agent Problem Solving and Group Learning Shaw,M.J.;Harrow,B.;S.Herman
  4. Information Systems Research v.6 no.2 Actualizing Organizational Memory with Information Systems Stein,E.W.;V.Zwass
  5. Sloan Management Review v.37 no.Summer 4 Knowledge Workers and Radically New Technology Sviokla,J.J.
  6. IEEE Computer Enterprise Knowledge Management O'Leary,D.E.
  7. Knowledge Management: Dealing Intelligently with Knowledge, in Knowledge Management And Its Integrative Elements Van der Spek,R.;A.Spijkervet
  8. MIS Quarterly v.13 no.3 Perceived usefulness, perceived ease of use, and user acceptance of information technology Davis,F.D. https://doi.org/10.2307/249008
  9. Decision Support Systems v.29 The Technology Acceptance Model and the World Wide Web Lederer,A.L.;Maupin,D.J.;Sena,M.P.;Y.Zhuang https://doi.org/10.1016/S0167-9236(00)00076-2
  10. California Management Review v.40 no.3 The Concept of Ba : Building a Foundation for Knowledge Creation Nonaka,I.;N.Konno https://doi.org/10.2307/41165939
  11. Working Paper, Sung Kyun Kwan University Knowledge Schema Theory Lee,K.C.
  12. Long Lange Planning v.30 no.3 Integrating Intellectual Capital and Knowledge Management Wiig,K.M. https://doi.org/10.1016/S0024-6301(97)00020-4
  13. 23rd HICSS'90 v.4 Toward More Intelligent Organizations Weber,E.S.;Liou,Y.L.;Chen,M.;J.F.Nunamaker
  14. HICSS;92 v.4 Information Technology and the New Organization Malone,T.W.;J.F.Rockart
  15. HICSS'93 v.4 Strategic Information Systems: Use of Information Technology in a Learning Organization Mason,R.M.
  16. 경영학연구 v.30 no.3 산업별 지식경영 전략프레임워크 도출과 실증적 타당성에 관한 연구 이건창;권순재
  17. Academy of Management Review v.16 no.1 Organizational Memory Walsh,J.P.;G.R.Ungson https://doi.org/10.2307/258607
  18. '99 경영정보학회 춘계학술대회 지식경영 성과측정을 위한 지식경영지수 개발에 관한 연구 이건창;권순재;정남호
  19. IEEE Intelligent Systems Knowledge Management Systems: Converting and Connecting O'Leary,D.E.
  20. Organizations Intelligence Blanning,R.W.;K.David
  21. Sloan Management Review v.37 no.Summer 4 Improving Knowledge work Processes Davenport,T.D.;Jarvenpaa,S.L.;M.C.Beers
  22. Knowledge Management: The Ultimate Competitive Weapon Prusak,L.
  23. Journal of Association for Information Systems v.1 no.5 Factors Influencing the Adoption of Internet Banking Tan,M.;T.S.H.Teo
  24. Under-standing Attitudes and Predicting Social Behavior Ajzen,I.;M.Fishbein
  25. Sloan Management Review v.30 no.3 Organizational learning: the key to management innovation Stata,R.
  26. 한국문헌정보학회지 v.36 no.2 국내공기업의 지식경영 시스템 구축사례연구 - 한국자산관리공사의 K-Wings를 중심으로 노정란;이건창
  27. California Management Review v.40 no.3 The State of the Notion: Knowledge Management In Practice Ruggles,R. https://doi.org/10.2307/41165944
  28. The Knowledge Creating Company Nonaka,I.;H.Takeguchi
  29. Proceedings of the 32nd Hawaii International Conference on System Science, CD-Rom Version Knowledge Management Systems: Emerging Views and Practices from the Field Alavi,M.;D.Leidner
  30. The Fifth Discipline: The Art and Practice of the Learning Organization Senge,P.M.