DOI QR코드

DOI QR Code

A Study on the Performance and Acceptance of Knowledge Management System By Considering Knowledge Circulation Process and Knowledge Schema

지식순환과정과 지식스키마를 고려한 지식경영시스템 성과 및 수용에 관한 연구

  • 이건창 (성균관대학교 경영학부) ;
  • 노정란 (성균관대학교 문헌정보학부)
  • Published : 2002.09.01

Abstract

Recently, a great deal of corporations have adopted knowledge management system with eagerness to enhance the company competitiveness. However, since the main feature of knowledge management system is not just a simple information system but another entity creating intangible assets tailed "knowledge", we need to develop a new approach to investigating the performance and acceptance of knowledge management systems from a perspective allowing knowledge-sensitive constructs. In this regard, we develop new constructs like knowledge schema and several knowledge circulation-related activities. As a research model, we adopt a famous technology acceptance model or TAM by Davis (1989), and extend it into incorporating knowledge schema. With the statistically valid and usable questionnaire survey data collected from 886 respondents in a big corporation typically using knowledge management system, we induced a robust result empirically, saying that knowledge schema and knowledge circulation activities are valid determinants of performance and acceptance of knowledge management systems.

Keywords

TAM;KMS

References

  1. California Management Review v.40 no.3 The Role of Tacit Knowledge in Group Innovation Leonard,D.;S.Sensiper https://doi.org/10.2307/41165946
  2. 23rd HICSS'90 v.4 Hypermedia Knowledge Management for Intelligent Organizations Minch,R.P.
  3. 24th HICSS'91 v.4 Distributed Artificial Intelligence for Multi-Agent Problem Solving and Group Learning Shaw,M.J.;Harrow,B.;S.Herman
  4. Information Systems Research v.6 no.2 Actualizing Organizational Memory with Information Systems Stein,E.W.;V.Zwass
  5. Sloan Management Review v.37 no.Summer 4 Knowledge Workers and Radically New Technology Sviokla,J.J.
  6. IEEE Computer Enterprise Knowledge Management O'Leary,D.E.
  7. Knowledge Management: Dealing Intelligently with Knowledge, in Knowledge Management And Its Integrative Elements Van der Spek,R.;A.Spijkervet
  8. MIS Quarterly v.13 no.3 Perceived usefulness, perceived ease of use, and user acceptance of information technology Davis,F.D. https://doi.org/10.2307/249008
  9. Decision Support Systems v.29 The Technology Acceptance Model and the World Wide Web Lederer,A.L.;Maupin,D.J.;Sena,M.P.;Y.Zhuang https://doi.org/10.1016/S0167-9236(00)00076-2
  10. California Management Review v.40 no.3 The Concept of Ba : Building a Foundation for Knowledge Creation Nonaka,I.;N.Konno https://doi.org/10.2307/41165939
  11. Working Paper, Sung Kyun Kwan University Knowledge Schema Theory Lee,K.C.
  12. Long Lange Planning v.30 no.3 Integrating Intellectual Capital and Knowledge Management Wiig,K.M. https://doi.org/10.1016/S0024-6301(97)00020-4
  13. 23rd HICSS'90 v.4 Toward More Intelligent Organizations Weber,E.S.;Liou,Y.L.;Chen,M.;J.F.Nunamaker
  14. HICSS;92 v.4 Information Technology and the New Organization Malone,T.W.;J.F.Rockart
  15. HICSS'93 v.4 Strategic Information Systems: Use of Information Technology in a Learning Organization Mason,R.M.
  16. 경영학연구 v.30 no.3 산업별 지식경영 전략프레임워크 도출과 실증적 타당성에 관한 연구 이건창;권순재
  17. Academy of Management Review v.16 no.1 Organizational Memory Walsh,J.P.;G.R.Ungson https://doi.org/10.2307/258607
  18. '99 경영정보학회 춘계학술대회 지식경영 성과측정을 위한 지식경영지수 개발에 관한 연구 이건창;권순재;정남호
  19. IEEE Intelligent Systems Knowledge Management Systems: Converting and Connecting O'Leary,D.E.
  20. Organizations Intelligence Blanning,R.W.;K.David
  21. Sloan Management Review v.37 no.Summer 4 Improving Knowledge work Processes Davenport,T.D.;Jarvenpaa,S.L.;M.C.Beers
  22. Knowledge Management: The Ultimate Competitive Weapon Prusak,L.
  23. Journal of Association for Information Systems v.1 no.5 Factors Influencing the Adoption of Internet Banking Tan,M.;T.S.H.Teo
  24. Under-standing Attitudes and Predicting Social Behavior Ajzen,I.;M.Fishbein
  25. Sloan Management Review v.30 no.3 Organizational learning: the key to management innovation Stata,R.
  26. 한국문헌정보학회지 v.36 no.2 국내공기업의 지식경영 시스템 구축사례연구 - 한국자산관리공사의 K-Wings를 중심으로 노정란;이건창
  27. California Management Review v.40 no.3 The State of the Notion: Knowledge Management In Practice Ruggles,R. https://doi.org/10.2307/41165944
  28. The Knowledge Creating Company Nonaka,I.;H.Takeguchi
  29. Proceedings of the 32nd Hawaii International Conference on System Science, CD-Rom Version Knowledge Management Systems: Emerging Views and Practices from the Field Alavi,M.;D.Leidner
  30. The Fifth Discipline: The Art and Practice of the Learning Organization Senge,P.M.