Group Support System for Improving Group Performance

그룹성과의 향상을 위한 지원시스템에 관한 연구

  • 민대환 (고려대학교 경영정보학과)
  • Published : 2001.12.01


This paper introduces the group performance model, types of group process, and characteristics of group. Then, it presents a survey of current groupware and meeting support systems. Especially, it discusses functional requirements for a group support system in order to improve the performance of new product development teams. The group support system should provide functions for all team members to collaborate anytime and anyplace. The system should guarantee individual thinking, parallelism, and anonymity, when necessary. The system should support both individual task and group task, and the whole process of group meeting so that it facilitates the creativity of participants and complements the weakness of the group.