A Theoretical Study of the Public Library Performance Measurement

공공도서관의 성과평가에 관한 이론적 연구

  • 홍현진 (전남대학교 사회과학대학 문헌정보학과) ;
  • 이용남 (한성대학교 인문대학 문헌정보학과)
  • Published : 1999.06.01


According to the recent survey, it was reported that the public libraries in Korea had seldom conducted the measurement and evaluation of the public library performance. This study, therefore. has investigated the wide range of existing literature on performance measurement and analyzed the different approaches to the problem of measuring public library performance. The performance indicators suggested in this study are 62 indicators and fall into five domains, such as materials, staff resources, user services, facilities, budget and management. Besides, some indicators are suggested to be used in cases where a more detailed examination is required - usually when measuring the performance of an individual library.



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