- Volume 11 Issue 2
We consider a retrial queue with two classes of customers where arrivals of class 1(resp. class 2) customers are MMPP and Poisson process, respectively. In the case taht arriving customers are blocked due to the channel being busy, the class 1 customers are queued in priority group and are served as soon as the channel is free, whereas the class 2 customers enter the retrial group in order to try service again after a random amount of time. We consider the following retrial rate control policy, which reduces their retrial rate as more customers join the retrial group; their retrial times are inversely proportional to the number of customers in the retrial group. We find the joint generating function of the numbers of custormers in the two groups by the supplementary variable method.