IS Quality, Practical Use and Performance in Public Sector
- Lee, Young-Hee (Graduate School of Information, Yonsei University) ;
- Kim, Gi-Baek (Graduate School of Information, Yonsei University) ;
- Lee, Jun-Young (National Information Society Agency) ;
- Lee, Jung-Woo (Graduate School of Information, Yonsei University)
- Published : 2007.06.01
Continuously monitoring and improving information system (IS) performance is a major concern in organizations. Thanks to invisible characteristics of IS performance, this is still enduring research question. The purpose of this study is to examine and analyze factors influencing IS Performance in public sector. Influencing factors of IS performance include IS quality such as System Quality, Information Quality and IS Use. The data for analysis was collected from local official in Korea. We used PLS 3.00 Version for an analysis. Analysis revealed that Information Quality has directly influenced IS Use. But there were not Significant in relations between System Quality and IS Performance, System Quality and IS Use, System Quality and IS Performance, and IS Use and IS Performance.