Case Study on Process for Informatization in Public Sector using the Process Capability Matrix framework

프로세스 능력 프레임워크를 활용한 공공 정보화 프로세스 사례 분석

  • Published : 2004.05.28


This study analyzes the process of informatization in the public sector for information system development using Peter Keen's Process Capability Matrix. For this, Informatization Support Project, a model case of informatization process in the public sector, is analyzed by the approach from a traditional point of view to the viewpoint of e-business By doing this, the direction of BPR for informatization in the public sector will be presented. Moreover, implications for the direction of the outsourcing will be provided.